Installation
Where can I find my Sensi Security Code/Sensi PIN?
The Sensi Security Code is the Sensi PIN/password used to connect your thermostat to Wi-Fi. When you connect Sensi to Wi-Fi, it will ask you for the Sensi PIN/password, and that is the Security Code.
See below for how each model displays its code and where to find it.
If you need to reconnect your Sensi to Wi-Fi, check out our other support article for instructions
Sensi smart thermostat
The Security Code/Sensi PIN for the Sensi smart thermostat is the code that came on the black card or the Welcome Guide in your packaging. If you don’t have that card or guide anymore, the Security Code is located on a sticker in the upper left corner of the Sensi smart thermostat’s cover, as show below.
Using both hands, grab the thermostat and pull towards you. This will remove the thermostat cover from the wall. Flip it over and find the product sticker. You will see the Sensi Security Code listed there.
Sensi Touch smart thermostat
The Sensi Touch displays a dynamic PIN on the touchscreen. Simply follow the prompts in the Sensi app, and the touchscreen will display the code that you need.
Sensi Touch 2 smart thermostat
The Sensi Touch 2 displays a QR code on the touchscreen after pressing connect. Simply follow the prompts in the Sensi app, and the touchscreen will display the QR code.
You can also tap “Display Pin” to see the code, and type it in manually.
Sensi Lite smart thermostat
To connect Sensi to Wi-Fi, you’ll need to use the QR Code.
The QR Code for the Sensi Lite smart thermostat can be found to two locations:
- Get Started card: This card came in the packaging of the thermostat.
- Back of Sensi: If you don’t have that card anymore, then you can find the QR Code on the back of the Sensi cover.
Removing Sensi Lite
- Using both hands, grab the thermostat and pull towards you.
- Flip it over and find the product sticker.
- You will see the Sensi Security Code listed there.
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